Return Policy
At Solnaque™, customer satisfaction is an important part of our service experience.
If you are not completely satisfied with your purchase, please contact our customer support team for assistance.
Return Requests
Customers may request a return by contacting us with relevant order information and details regarding the request.
Items should generally be returned in their original condition, unused, and with original packaging when applicable.
Product Condition
To ensure a smooth return process, returned products should be maintained in a condition suitable for inspection.
Products showing signs of use, damage caused after delivery, or alterations may not qualify for return consideration.
Return Assistance
Our support team will review each request and provide guidance based on the specific situation.
We encourage customers to contact us before sending any items back to ensure the correct return process.
Customer Support
For return-related questions, please contact:
Email: service@solnaque.com
We appreciate the opportunity to assist and improve your shopping experience.